Achieving backup success with Commvault
Parallo has now helped Healthscope move to a predominantly disk based backup solution, including removal of all overnight tape copies at Healthscope’s hospitals and the majority of medical centres. They are now benefiting from accurate daily reports of any backup failures that have occurred and monthly reports on backup success and trends, enabling them to quickly identify and address backup issues.
“This improved internal reporting means our IT team can see exactly the status of our servers and solve any issues as soon as possible,” said Williams. “We have a really high level of confidence from the business – Commvault is a very good product that we have being support and managed by a very good team at Parallo.”
Near perfect score
Parallo quickly created a tight and seamless partnership with Healthscope. They continue to provide the day-to-day management of Healthscope’s data, and conduct quarterly reviews, which include modernisation of technology or identifying any issues in a particular hospital or medical centre – issues which the Parallo team can help them manage onsite.
As the close partnership between Parallo, Commvault and Healthscope has continued, business assurance in the data being available and easily accessible is now assumed. Healthscope are operating at a 99.5% completion rate on backups, across what is a fairly extensive and diverse range of infrastructures.
Williams adds, “Commvault offers a rock solid backup and recovery infrastructure that does exactly what it needs to do to support the business.”
