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As AI adoption accelerates, many organisations are exploring ways to connect large language models (LLMs) to internal systems such as ticketing platforms, operational tooling, cloud environments, knowledge repositories and business applications.

AI governance is one of those things that sounds straightforward until you try to put it into practice. A practical starting point for organisations looking to bring more visibility, ownership and control to AI adoption.

At Parallo, we believe the best technology starts with people. It’s a principle that sits behind our human-centred design philosophy and shapes how we think about our services.

Over the years, our team at Parallo has worked with a wide range of organisations across industries and sizes. And one pattern comes up time and time again, so consistently that we felt compelled to write about it.

A few years ago I walked into a meeting with a customer and asked the CEO what they wanted from their application monitoring.

Introducing Parallo's Performance cloud monitoring and observability service for SaaS providers, ISVs and software creators – designed to help you deliver exceptional user experience and grow your business.

To thrive in a SaaS world, you've got to design for scalability.

The Parallo Team is now part of the SoftwareOne Family. Same trusted team. Broader expertise. Greater global reach.

How to bolster your SaaS security posture — four steps to overcoming cybersecurity challenges and protecting your organisation.